PRIVACY POLICY
We are committed to protecting and respecting your
privacy.
This policy sets out the basis on which we will
process any personal data we collect from you or you provide to us. Please read
the following carefully to understand our practices regarding your personal
data and how we will treat it. By visiting www.do-safety.com
you are accepting and
consenting to the practices described in this policy.
This website is not intended for children and we do
not knowingly collect data relating to children.
It is important that you read this privacy policy
together with any other processing notice we may provide on specific occasions
when we are collecting or processing personal data about you so that you are
fully aware of how we are using your data. This privacy policy supplements the
other notices and is not intended to override them.
Do-safety is the controller responsible for
your personal data (referred to as “Do Safety”, “we”, “us” or “our” in this
privacy policy).
If you have any questions about this privacy
policy, including any requests to exercise your legal rights, please contact us
using the details set out below.
CONTACT DETAILS
Full name of legal entity: Do Safety
Contact Name: James Owers
Email address: support@do-safety.com
Postal address: 135 Chapel Road, West Bergholt,
Essex, CO6 3EZ
Telephone number: +44 (0)1206 258791
DATA WE COLLECT ABOUT YOU
We collect information from you when you register
on our website, place an order, subscribe to our newsletter, fill out a form,
correspond with us (by phone, e-mail or otherwise) or participate in discussion
boards, competitions or other social media functions of our websites.
When ordering or registering on our website, as appropriate, you may be asked
to enter your name, email address, mailing address, phone number, credit card
and/or other information.
Any of the information we collect from you may be
used to process transactions.
We may automatically collect the following
information on each visit you make to our website:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
We may also collect, use and share “aggregated
data” such as statistical or demographic data for any purpose. Aggregated data
may be derived from your personal data but is not considered to be personal
data as it does not directly or indirectly identify you. However, if we combine
or connect aggregated data with your personal data so that it can identify you,
we treat the combined data as personal data which will be used in accordance
with this privacy policy.
FAILURE TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or
under the terms of a contract we have with you and you fail to provide that
data when requested, we may not be able to perform the contract we have or are
trying to enter with into with you. In this case, we may not be able to fulfil
a product or other item you have requested from us but we will notify you if
this is the case at the time.
Our website uses cookies to distinguish you from
other users of our website. This helps us to provide you with a good experience
when you browse our website and also allows us to improve our site. By
accessing and continuing to access our website you consent to the use of these
cookies. For more information about the cookies we use, please see Cookie
Policy.
USE OF YOUR DATA
We do not sell, trade or otherwise transfer to
outside parties your personally identifiable information. This does not include
the trusted third parties listed below. However, no personally identifiable
visitor information will be provided to other parties for marketing,
advertising, or other uses.
We use information held about you in the following
ways:
- Information you give to us - we may use this information:
To carry out our obligations arising from any
contracts entered into between you and us and to provide you with the
information and products that you request from us;
- where we need to comply with a legal or
regulatory obligation;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to notify you about changes to our goods or services; and
- to ensure that content from our site is presented
in the most effective manner for you and for your computer.
- Information we collect about you - we may use this information:
- administer our website and for internal
operations, including troubleshooting, data analysis, testing, research,
statistical and survey purposes;
- improve our website to ensure that content is
presented in the most effective manner for you and for your computer;
- as part of our efforts to keep our website safe
and secure; and
- make suggestions and recommendations to you and
other users of our website about goods or services that may interest you or
them.
- Information we collect about you - we may use this information:
- combine this information with information you
give to us and information we collect about you;
- use this information and the combined information
for the purposes set out above (depending on the types of information we
receive).
Note that we may process your data for more than
one lawful ground depending on the specific purpose for which we are using your
data. Please contact us if you need details about the specific legal ground we
are relying on to process your personal data.
We may share your personal information with any
member of our group, which means our subsidiaries, our ultimate holding company
and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may share your information with selected third
parties including:
- business partners, suppliers and sub-contractors for the
performance of any contract we enter into with you;
- analytics and search engine providers that assist us in the
improvement and optimisation of our site.
We may disclose your personal information to third
parties:
- if we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such
business or assets;
- if we are under a duty to disclose or share your personal data in
order to comply with any legal obligation, or in order to enforce or apply
our Terms and other agreements; or to protect our rights, property, or
safety, our customers, or others. This includes exchanging information
with other companies and organisations for the purposes of fraud protection
and credit risk reduction.
- We require all third parties to respect the security of your
personal data and to treat it in accordance with the law. We do not allow
our third party service providers to use your personal data for their own
purposes and only permit them to process your personal data for specified
purposes in accordance with our instructions.
MARKETING
We strive to provide you with choices regarding
certain personal data uses, particularly around marketing and advertising. At
times throughout your online journey on our website, you will be asked to
accept or decline certain marketing features.
You will receive marketing communications from us
if you have requested information from us or purchased goods from us or if you
provided us your details when you entered a competition or registered for a
promotion and, in each case, you have opted in to receive that marketing.
DATA SECURITY
All information you provide to us is stored on our
secure servers whereby we are legally obliged to do so. Where we have given you
or you have chosen a password which enables you to access certain parts of our
site, including your account, you are responsible for keeping this password
confidential. We ask you not to share a password.
We have put in place appropriate security measures
in place to prevent your personal data from being accidentally lost, used or
accessed in an unauthorised way, altered or disclosed. In addition, we limit
access to your personal data to those employees, agents, contractors and other
third parties who have a business need to know. They will only process your
personal data on our instructions and are subject to a duty of confidentiality.
We have put in place procedures to deal with any
suspected personal data breach and will notify you and any applicable regulator
of a breach where we are legally required to do so.
Unfortunately, the transmission of information via
the internet is not completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data transmitted
to our site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.
DATA RETENTION
We will only retain your personal data for as long
as necessary to fulfil the purposes we collected it for, including for purposes
of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for
personal data, we consider the amount, nature and sensitivity of the personal
data, the potential risk of harm from unauthorised use or disclosure of your
personal data, the purposes for which we process your personal data and whether
we can achieve those purposes through other means and the applicable legal
requirements.
In some circumstances you can ask us to delete your
data.
In some circumstances we may anonymise your
personal data (so that it can no longer be associated with you) for research or
statistical purposes in which case we may use this information indefinitely
without further notice to you.
INTERNATIONAL TRANSFERS
No personal information will be transferred to a
third party located outside of the EEA, unless we are certain that an adequate
level of protection exists in relation to the processing of that information
(e.g. model clauses).
YOUR RIGHTS
You have the right to ask us not to process your
personal data for marketing purposes. We will inform you (before or when
collecting your data) if we intend to use your data for such purposes or if we
intend to disclose your information to any third party for such purposes. You
can exercise your right to prevent such processing by checking or unchecking
certain boxes on the forms we use to collect your data [or by logging into the
website to adjust your marketing preferences or by following the opt-out links
on any marketing message sent to you]. You can also exercise the right at any
time by contacting us at support@do-safety.com
You have the right to access information held about
you as well as to request that information be deleted or corrected (as
appropriate). You may also object to or request a restriction on our processing
of your data. Where we are relying on your consent to process your data, you
can withdraw that consent at any time, although withdrawal will mean that we
may not be able to provide certain products or services to you. You can
exercise these rights at any time by contacting us at support@do-safety.com
Questions, comments, concerns and requests
regarding this privacy policy or our collection or use of your information are
welcomed and should be addressed to support@do-safety.com
The Information Commissioner’s Office (“ICO”) is
the supervisory authority in the UK for data protection issues and will deal
with all complaints about the collection and use of your information - for more
information visit www.ico.org.uk/concerns/.
We would appreciate the chance to deal with your concerns before you approach
the ICO, so please contact us in the first instance.
Our website may, from time to time, contain links
to and from the websites of our partner advertisers and affiliates. If you
follow a link to any of those websites, please note that they have their own
privacy policies and that we do not accept any responsibility or liability for
those policies. Please check those policies before you submit any personal data
to those websites.
Any changes we may make to our privacy policy in
the future will be posted on this page and, where appropriate, notified to you
by e-mail. Please check back frequently to see any updates or changes to our
privacy policy.
By using our website, you consent to our
privacy policy.